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isPartOf:"Publikation des Swiss Finance Institute"
~isPartOf:"Journal of Asia Pacific business"
~isPartOf:"Reihe: Financial planning"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Personal banking
16
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Financial advisors
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Publikation des Swiss Finance Institute
Journal of Asia Pacific business
Reihe: Financial planning
The international journal of bank marketing : IJBM
16
Journal of financial services marketing : JFSM
6
Journal of retailing and consumer services
6
International journal of financial services management : IJFSM
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Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
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EuroMed journal of business
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Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern
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Profession : Wissenschaftsedition im Rainer Hampp Verlag
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Antecedents and outcomes of employee-based brand equity
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Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
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Postservice recovery customer satisfaction in Indian retail banking : scale development and validation
Mandal, Pratap Chandra
;
Bhattacharya, Sujoy
- In:
Journal of Asia Pacific business
17
(
2016
)
4
,
pp. 272-292
Persistent link: https://www.econbiz.de/10011629705
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2
Service quality dimensionality : a study of the Indian banking sector
Choudhury, Koushiki
- In:
Journal of Asia Pacific business
8
(
2007
)
4
,
pp. 21-38
Persistent link: https://www.econbiz.de/10003615907
Saved in:
3
Innovationsprozess im Privatkundengeschäft : Bedeutung der Kundenorientierung bei Innovationen von Finanzdienstleistern
Fischer, Andreas
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10012251187
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