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isPartOf:"Social media listening and monitoring for business applications"
~isPartOf:"Journal of knowledge management"
~person:"Chua, Alton Y. K."
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Chua, Alton Y. K.
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Social media listening and monitoring for business applications
Journal of knowledge management
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
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International journal of electronic customer relationship management : IJECRM
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The journal of brand management : an international journal
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Tourism management : research, policies, practice
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Customer knowledge management via social media : the case of Starbucks
Chua, Alton Y. K.
;
Banerjee, Snehasish
- In:
Journal of knowledge management
17
(
2013
)
2
,
pp. 237-249
Persistent link: https://www.econbiz.de/10009753224
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