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isPartOf:"The journal of services marketing"
~subject:"Dienstleistung"
~subject:"Services marketing"
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Search: subject_exact:"Kundenintegration"
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Dienstleistung
Services marketing
Customer integration
44
Kundenintegration
44
Beziehungsmarketing
30
Relationship marketing
30
Betriebliche Wertschöpfung
18
Value creation
18
Services
15
Consumer behaviour
14
Konsumentenverhalten
14
Co-creation
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungsqualität
10
Dienstleistungssektor
10
Service industry
10
Service quality
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
9
Customer engagement
7
Customer participation
7
New product development
7
Produktentwicklung
7
Innovation
6
Social Web
6
Social web
6
Value co-creation
6
Brand management
5
Dienstleistungsmanagement
5
Innovation management
5
Innovationsmanagement
5
Markenführung
5
Service innovation
5
Service management
5
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1
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Article
19
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19
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English
19
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Barrios, Andrés
2
Edvardsson, Bo
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Ballantyne, David
1
Beatty, Sharon E.
1
Bouman, Nijs
1
Bridson, Kerrie
1
Brodie, Roderick J.
1
Camacho, Sonia
1
Colurcio, Maria
1
Cronin, J. J.
1
Davey, Janet
1
Didonet, Simone Regina
1
Estrada-Mejia, Catalina
1
Evans, Jody
1
FitzPatrick, Mary
1
Furrer, Olivier
1
Grönroos, Christian
1
Hartline, Michael D.
1
Hau Nguyen Le
1
Hu, Yansong
1
Jouny-Rivier, Elodie
1
Klafke, Renata
1
Kristensson, Per
1
Landry, Mikèle
1
Lervik-Olsen, Line
1
Locander, William B.
1
Martin, Charles L.
1
McLoughlin, Damien
1
Melton, Horace
1
Minkiewicz, Joanna
1
Mothersbaugh, David
1
Nguyen, Dung Tien
1
Nicholls, Richard
1
Nilsson, Elin
1
Pervan, Simon J.
1
Reynoso, Javier
1
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The journal of services marketing
Journal of business research : JBR
14
Journal of service management
14
Journal of service research : JSR
7
SpringerLink / Bücher
7
The service industries journal
6
Journal of retailing and consumer services
5
Fokus Dienstleistungsmarketing
4
International journal of contemporary hospitality management
4
International journal of quality and service sciences
4
Journal of the Academy of Marketing Science
4
Kundenintegration : Forum Dienstleistungsmanagement
4
Public management review
4
European journal of marketing
3
European journal of marketing : EJM
3
Forum Dienstleistungsmanagement
3
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
International journal of services and operations management
3
Journal of service theory and practice
3
Managing service quality : MSQ ; an international journal
3
Research
3
Service business
3
Services marketing quarterly
3
The TQM journal : the international review of organizational improvement
3
Tourism management : research, policies, practice
3
European management journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of hospitality management
2
International journal of project management : the journal of The International Project Management Association
2
International journal of retail & distribution management
2
International review on public and non-profit marketing
2
Journal of business market management : JBM
2
Journal of business-to-business marketing
2
Journal of marketing management : MM
2
Journal of service theory and practice : JSTP
2
Marketing theory
2
Meddelanden från Svenska Handelshögskolan
2
Schriftenreihe innovatives Dienstleistungsmanagement
2
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
2
The journal of business & industrial marketing
2
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ECONIS (ZBW)
19
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
3
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
4
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
5
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
6
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
7
Exploring the "black box" of customer co-creation processes
Trischler, Jakob
;
Pervan, Simon J.
;
Scott, Donald Robert
- In:
The journal of services marketing
31
(
2017
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10011741253
Saved in:
8
In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.
;
White, Allyn
;
Shanahan, Kevin J.
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
Saved in:
9
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
10
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
1
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