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~subject:"Relationship marketing"
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The service industries journal
Journal of business research : JBR
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of small business and enterprise development
9
The journal of business & industrial marketing
8
International journal of electronic customer relationship management : IJECRM
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Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
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Cogent business & management
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Journal of retailing and consumer services
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Journal of strategic marketing
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Asia Pacific journal of marketing and logistics
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International small business journal : researching entrepreneurship
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Marketing in kleinen und mittleren Unternehmen
4
International journal of entrepreneurship and small business
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International journal of innovation management
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International journal of technoentrepreneurship : IJTE
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Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
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Reihe Tagungsberichte / Thüringer Staatskanzlei
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Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
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Central European business review : CEBR
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Diskussionsbeiträge der Mercator School of Management der Universität Duisburg-Essen, Campus Duisburg
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European journal of marketing : EJM
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European management journal
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Global perspectives on small and medium enterprises and strategic information systems : international approaches
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ICB research report
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International entrepreneurship and management journal
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International journal of contemporary hospitality management
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International journal of economic perspectives : IJEP
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International journal of emerging markets
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International journal of globalisation and small business : IJGSB
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International journal of innovation management : IJIM
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Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer
;
Baum, Tom
;
Shafti, Farhad
- In:
The service industries journal
34
(
2014
)
3
,
pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
Saved in:
2
Service recovery expectation model : from the perspectives of consumers
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 873-889
Persistent link: https://www.econbiz.de/10003993297
Saved in:
3
Relevant factors that affect service recovery performance
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 891-910
Persistent link: https://www.econbiz.de/10003993299
Saved in:
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