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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Ooi, Keng-boon"
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Ooi, Keng-boon
Dahlgaard, Jens Jörn
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
International journal of services, economics and management
1
Managing service quality : MSQ ; an international journal
1
The journal of services marketing
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ECONIS (ZBW)
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The effectiveness of TQM : a stimulator for knowledge distribution?
Ooi, Keng-boon
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 653-671
Persistent link: https://www.econbiz.de/10009572334
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2
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
3
TQM, knowledge management and collaborative commerce adoption: a literature review and research framework
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Lin, Binshan
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 457-473
Persistent link: https://www.econbiz.de/10003995845
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