//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
language:"eng"
~isPartOf:"Business horizons"
~isPartOf:"International journal of contemporary hospitality management"
~person:"Hanks, Lydia"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Internet-Tauschbörse"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Digital platform
1
Digitale Plattform
1
Emotion
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Multiparty service failure
1
Negative emotions
1
Platform business
1
Platform-centric service failure
1
Relationship marketing
1
Service quality
1
Share Economy
1
Sharing economy
1
Viral marketing
1
Virales Marketing
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
Author
All
Hanks, Lydia
So, Kevin Kam Fung
3
Liu, Qing
2
Lyu, Jiaying
2
Mao, Zhenxing
2
Neuhofer, Barbara
2
Xie, Karen
2
Au, Wai Ching Wilson
1
Back, Robin M.
1
Baker, Carissa
1
Bi, Jian-Wu
1
Bufquin, Diego
1
Camilleri, Jeannette
1
Chandna, Vallari
1
Chen, Dongzhi
1
Chen, Yong
1
Cho, Mi-Hea
1
Chung, Jin-young
1
Crawford, Alleah
1
Davidson, Alexander
1
Farmaki, Anna
1
Godovykh, Maksim
1
Gu, Huimin
1
Habibi, Mohammad Reza
1
Hamalainen, Markko
1
Henkel, Sven
1
Horodnic, Ioana Alexandra
1
Huang, Dan
1
Huang, Jiahui
1
Huang, Songshan
1
Hudson, Simon
1
Ioannides, Dimitri
1
Jeong, Miyoung
1
Johnson, Abbie-Gayle
1
Karjalainen, Jesse
1
Kathan, Wolfgang
1
Kim, Hyunsu
1
Kim, Yensoon
1
Kladou, Stella
1
Laroche, Michel
1
more ...
less ...
Published in...
All
Business horizons
International journal of contemporary hospitality management
Tourism management : research, policies, practice
3
International journal of hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->