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language:"eng"
~language:"nor"
~person:"Brown, Stephen"
~person:"Lindgreen, Adam"
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Advances in electronic marketing
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Memorable customer experiences : a research anthology
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Please hold, your call is important to us : some thoughts on unspeakable customer experiences
Brown, Stephen
- In:
Memorable customer experiences : a research anthology
,
(pp. 253-266)
.
2009
Persistent link: https://www.econbiz.de/10003902768
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Viral marketing : the use of surprise
Lindgreen, Adam
;
Vanhamme, Joe͏̈lle
- In:
Advances in electronic marketing
,
(pp. 122-138)
.
2005
Persistent link: https://www.econbiz.de/10003168450
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