//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
language:"eng"
~person:"Andrade, Carolina S."
~subject:"Business services"
~subject:"Informationstechnik"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"IT services"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Business services
Informationstechnik
Dienstleistung
1
Dienstleistungshandel
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
IT outsourcing
1
IT services
1
Outsourcing
1
Service industry
1
Service quality
1
Services
1
Trade in services
1
Unternehmensdienstleistung
1
incident management
1
service analytics
1
service delivery
1
service engineering
1
service-level agreements
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
Author
All
Andrade, Carolina S.
Willcocks, Leslie
13
Lacity, Mary Cecelia
10
Kendall, Jake
4
Singh, Nirvikar
4
Rottman, Joseph W.
3
Bolisani, Ettore
2
Brandl, Reinhard
2
Carmel, Erran
2
Cerquera, Daniel
2
Cullen, Sara
2
Engman, Michael
2
Fonstad, Nils O.
2
Hirschheim, Rudy A.
2
Hui, Pamsy P.
2
Jain, Daisy Mathur
2
Kaiser, Ulrich
2
Kern, Thomas
2
Khurana, Reema
2
Kishore, Rajiv
2
Kobayashi-Hillary, Mark
2
Quatraro, Francesco
2
Rao, H. Raghav
2
Sandkuhl, Kurt
2
Scarso, Enrico
2
Seddon, Peter
2
Abdolvand, Neda
1
Abdulrahman, Muhammad D.
1
Aisopos, Fotis
1
Al Qahmous, Ghadeer
1
Al Qudah, Shatha
1
Al-Ghuwairi, Abdel-Rahman
1
Al-Oqaily, Ahmad
1
Alsarhan, Ayoub
1
Angelov, Samuil
1
Arun, Shoba
1
Attaran, Mohsen
1
Attewell, Paul
1
Auruskeviciene, Vilte
1
Awasthy, Prakash
1
more ...
less ...
Published in...
All
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Data-driven analytical tools for characterization of productivity and service quality issues in IT service factories
Cavalcante, Victor F.
;
Pinhanez, Claudio S.
;
Paula, …
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 295-310
Persistent link: https://www.econbiz.de/10009782143
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->