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language:"eng"
~source:"econis"
~subject:"Dienstleistungsqualität"
~type_genre:"Ratgeber"
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Dienstleistungsqualität
Beziehungsmarketing
109
Relationship marketing
109
Marketing
24
Online-Marketing
23
Internet marketing
21
Marketing management
20
Marketingmanagement
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USA
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United States
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Social Web
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Social web
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Customer service
9
Kundenservice
9
Brand management
8
Markenführung
8
Customer satisfaction
6
Kundenmanagement
6
Kundenzufriedenheit
6
Viral marketing
6
Virales Marketing
6
World Wide Web 2.0
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Electronic Commerce
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KMU
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Kundenorientierung
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SME
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Salespeople
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Strategisches Management
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Verkaufspersonal
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Web 2.0 technologies
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Web 2.0-Technologien
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Beziehungsmanagement
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ECONIS (ZBW)
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
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2010
Persistent link: https://www.econbiz.de/10003942364
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Brilliant customer service
Stevens, Debra
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2010
Persistent link: https://www.econbiz.de/10008737525
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3
The finishing touch : how to build world-class customer service
Cram, Tony
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2010
Persistent link: https://www.econbiz.de/10008737527
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