//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
language:"eng"
~subject:"Brand management"
~subject:"Dienstleistungsqualität"
~type_genre:"Accompanied by computer file"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenorientierung"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Brand management
Dienstleistungsqualität
Beziehungsmarketing
1
Customer service
1
Kundenservice
1
Relationship marketing
1
Service quality
1
Type of publication
All
Book / Working Paper
1
Type of publication (narrower categories)
All
Accompanied by computer file
Article in journal
4,862
Aufsatz in Zeitschrift
4,862
Aufsatz im Buch
169
Book section
169
Graue Literatur
48
Non-commercial literature
48
Conference paper
39
Konferenzbeitrag
39
Arbeitspapier
36
Working Paper
36
Hochschulschrift
34
Collection of articles of several authors
33
Sammelwerk
33
Case study
28
Fallstudie
28
Aufsatzsammlung
17
Thesis
17
Reprint
12
Guidebook
11
Ratgeber
11
Collection of articles written by one author
5
Konferenzschrift
5
Sammlung
5
Handbook
3
Handbuch
3
Conference proceedings
2
Festschrift
2
Lehrbuch
2
Textbook
2
Bibliografie
1
Bibliografie enthalten
1
Bibliography included
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Mikroform
1
more ...
less ...
Language
All
English
Author
All
Petruska, Robert
1
Published in...
All
A Productivity Press book
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Gemba walks for service excellence : the step-by-step guide for identifying service delighters
Petruska, Robert
-
2012
Persistent link: https://www.econbiz.de/10009582262
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->