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language:"eng"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
~type_genre:"Collection of articles written by one author"
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Dienstleistungsqualität
Kundenzufriedenheit
Beziehungsmarketing
49
Relationship marketing
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Acta Universitatis Oeconomicae Helsingiensis / A
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Schriftenreihe innovatives Dienstleistungsmanagement
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ECONIS (ZBW)
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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2
Toward service-based value creation : the role of service business development in manufacturing companies
Bielefeldt, Jonas
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2019
Persistent link: https://www.econbiz.de/10011990087
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3
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
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2015
Persistent link: https://www.econbiz.de/10011312793
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4
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
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2015
Persistent link: https://www.econbiz.de/10010478556
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The interaction between digital marketing communication and customer loyalty
Merisavo, Marko
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2008
Persistent link: https://www.econbiz.de/10003766169
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