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language:"eng"
~subject:"Dienstleistungsqualität"
~subject:"United States"
~type_genre:"Collection of articles written by one author"
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Dienstleistungsqualität
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ECONIS (ZBW)
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How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
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2019
Persistent link: https://www.econbiz.de/10012019951
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2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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3
Toward service-based value creation : the role of service business development in manufacturing companies
Bielefeldt, Jonas
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2019
Persistent link: https://www.econbiz.de/10011990087
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4
The long-term performance consequences of responsive and proactive market orientation and innovation orientation : an empirical investigation of U.S. companies
Jäger, Nikolai Alexander
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2015
Persistent link: https://www.econbiz.de/10011308711
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The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
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2015
Persistent link: https://www.econbiz.de/10011312793
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6
Essays on promotion mix management : an application to prescription pharmaceutical industry
Xie, Ying
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2004
Persistent link: https://www.econbiz.de/10003778074
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