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person:"Becker, Uwe"
~person:"McColl-Kennedy, Janet R."
~person:"Zaugg, Alexandra Daniela"
~subject:"Befragung"
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Erfolgreiches Beschwerdemanagement : Wege zu Prozessverbesserungen und Kundenzufriedenheit
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Wie können Kundenwünsche erkannt und sichtbar gemacht werden?
Eder, Astrid
;
Becker, Uwe
;
Nagersheth, Aroon
- In:
Erfolgreiches Beschwerdemanagement : Wege zu …
,
(pp. 121-137)
.
2010
Persistent link: https://www.econbiz.de/10008653829
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