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person:"Dale, Barrie G."
~language:"eng"
~person:"Gotzamani, Katerina"
~subject:"Kundenintegration"
~subject:"Theory"
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Kundenintegration
Theory
Quality management
49
Qualitätsmanagement
49
Theorie
6
Dienstleistungsqualität
5
Greece
5
Griechenland
5
Service quality
5
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Dale, Barrie G.
Gotzamani, Katerina
Wiele, Ton van der
9
Pecht, Michael
7
Gharbi, Ali
6
Tu, Yiliu
6
Wu, Chien-wei
6
Abowd, John M.
5
Carriquiry, Miguel
5
Celano, Giovanni
5
Costa, Antonio Fernando Branco
5
Kramarz, Francis
5
Ma, Yizhong
5
Moreau, Antoine
5
Mukherjee, Amitava
5
Mukherjee, Indrajit
5
Repenning, Nelson P.
5
Wang, Kaibo
5
Williams, Roger
5
Wu, Zhang
5
Zaccour, Georges
5
Antony, Jiju
4
Babcock, Bruce A.
4
Bouslah, Bassem
4
Castagliola, Philippe
4
Das, Diganta
4
Fernández, Arturo J.
4
Henderson, Rebecca
4
Krishna, Kala
4
Krishna, Pravin
4
Lambertini, Luca
4
Machado, Marcela Aparecida Guerreiro
4
Maloney, William F.
4
Nicholas, John M.
4
Ouyang, Linhan
4
Pellerin, Robert
4
Rebernik, Miroslav
4
Rust, Roland T.
4
Tagaras, George
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Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
4
Managing quality
2
Rotterdam Institute for Business Economic Studies
2
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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1
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
2
The received wisdom on TQM
Dale, Barrie G.
;
Wiele, Ton van der
;
Iwaarden, Jos D. van
- In:
Managing quality
,
(pp. 58-74)
.
2007
Persistent link: https://www.econbiz.de/10003574481
Saved in:
3
Quality function deployment
Ferguson, Ian
;
Dale, Barrie G.
- In:
Managing quality
,
(pp. 382-401)
.
2007
Persistent link: https://www.econbiz.de/10003574878
Saved in:
4
Managing quality
Dale, Barrie G.
(
contributor
)
-
2003
-
4th ed
Persistent link: https://www.econbiz.de/10001704176
Saved in:
5
The concepts and practices of total quality management
Wiele, Ton van der
;
Dale, Barrie G.
;
Williams, Roger
-
1999
Persistent link: https://www.econbiz.de/10001422126
Saved in:
6
The journey to excellence
Williams, Roger
;
Dale, Barrie G.
;
Wiele, Ton van der
-
1999
Persistent link: https://www.econbiz.de/10001422134
Saved in:
7
Two current trends in structure quality management
Wiele, Ton van der
;
Dale, Barrie G.
;
Williams, Roger
-
1998
Persistent link: https://www.econbiz.de/10000995362
Saved in:
8
The evolution in quality thinking
Wiele, Ton van der
;
Dale, Barrie G.
;
Williams, Roger
-
1998
Persistent link: https://www.econbiz.de/10000995363
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