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person:"Diefendorff, James M."
~isPartOf:"Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work"
~isPartOf:"Journal of consumer research : JCR ; an interdisciplinary journal"
~person:"Williams, Patti"
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Journal of consumer research : JCR ; an interdisciplinary journal
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Personnel psychology : a journal of applied research
2
Academy of Management journal : AMJ
1
Cornell hospitality quarterly : CQ
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Journal of business and psychology
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of management : JOM
1
Journal of vocational behavior
1
Research companion to emotion in organizations
1
The Cambridge handbook of workplace affect
1
The Routledge companion to identity and consumption
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The aging consumer : perspectives from psychology and economics
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ECONIS (ZBW)
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1
Smiling signals intrinsic motivation
Cheng, Yimin
;
Mukhopadhyay, Anirban
;
Williams, Patti
- In:
Journal of consumer research : JCR ; an …
46
(
2019/2020
)
5
,
pp. 915-935
Persistent link: https://www.econbiz.de/10012183263
Saved in:
2
Identity threats, compensatory consumption, and working memory capacity : how feeling threatened leads to heightened evaluations of identity-relevant products
Coleman, Nicole Verrochi
;
Williams, Patti
;
Morales, …
- In:
Journal of consumer research : JCR ; an …
46
(
2019
)
1
,
pp. 99-118
Persistent link: https://www.econbiz.de/10012033929
Saved in:
3
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
4
Emotional labor : organization-level influences, strategies, and outcomes
Pugh, S. Douglas
;
Diefendorff, James M.
;
Moran, Christina M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 199-221)
.
2013
Persistent link: https://www.econbiz.de/10009663192
Saved in:
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