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person:"Diefendorff, James M."
~isPartOf:"Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work"
~person:"Dahling, Jason J."
~person:"Williams, Patti"
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Emotion
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Soziale Beziehungen
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Anforderungsprofil
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Arbeitsleistung
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Arbeitsplatz
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Arbeitspsychologie
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Consumer behaviour
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Diefendorff, James M.
Dahling, Jason J.
Williams, Patti
Beal, Daniel J.
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of consumer research : JCR ; an interdisciplinary journal
2
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Personnel psychology : a journal of applied research
2
Academy of Management journal : AMJ
1
Cornell hospitality quarterly : CQ
1
Journal of business and psychology
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of management : JOM
1
Journal of service management
1
Journal of vocational behavior
1
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
1
Research companion to emotion in organizations
1
The Cambridge handbook of workplace affect
1
The Routledge companion to identity and consumption
1
The aging consumer : perspectives from psychology and economics
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ECONIS (ZBW)
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Motivation, fit, confidence, and skills : how do individual differences influence emotional labor?
Dahling, Jason J.
;
Johnson, Hazel-Ann M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 57-78)
.
2013
Persistent link: https://www.econbiz.de/10009661157
Saved in:
2
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
3
Emotional labor : organization-level influences, strategies, and outcomes
Pugh, S. Douglas
;
Diefendorff, James M.
;
Moran, Christina M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 199-221)
.
2013
Persistent link: https://www.econbiz.de/10009663192
Saved in:
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