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person:"Dimitriadis, Sergios"
~person:"AlNajem, Mohamad N."
~subject:"Relationship marketing"
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Relationship marketing
Personal banking
6
Privatkundengeschäft
6
Beziehungsmarketing
4
Consumer behaviour
4
Greece
4
Griechenland
4
Konsumentenverhalten
4
Customer satisfaction
3
Kundenzufriedenheit
3
Bank
2
Confidence
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Dienstleistungsqualität
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Electronic Banking
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Electronic banking
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Kuwait
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Measurement
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Messung
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Service quality
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Vertrauen
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customer loyalty
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customer satisfaction
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measurement of customer satisfaction
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service quality
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Bank marketing
1
Bankmarketing
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Costs
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Distribution channel
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Factor analysis
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Faktorenanalyse
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Financial services
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Finanzdienstleistung
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Key account management
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Key-Account-Management
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Kosten
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Market segmentation
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Marktsegmentierung
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Dimitriadis, Sergios
AlNajem, Mohamad N.
Oehler, Andreas
6
Narteh, Bedman
5
Bartmann, Dieter
4
Durkin, Mark
4
Al-Hawari, Mohd Ahmad
3
Berger, Sven C.
3
Frommeyer, Astrid
3
Jaiswal, Deepak
3
Kant, Rishi
3
Nirschl, Marco
3
Persson, Andreas
3
Peters, Anja
3
Stettler, Roger
3
Tilmes, Rolf
3
AbdelShahid, Mina
2
Ananda S
2
Aspara, Jaakko
2
Barth, Wolfgang
2
Berkel, Ingrid
2
Biswas, Abhijeet
2
Blache, Raimund
2
Bubmann, Christoph
2
Camilleri, Silvio John
2
Carlson, Jamie
2
Casper Ferm, Lars-Erik
2
Cheah, Isaac
2
Croux, Christophe
2
Denis, Jean-Emile
2
Devesh, Sonal
2
Ebert, Tara
2
Eilenberger, Guido
2
El-Manstrly, Dahlia
2
Gan, Christopher
2
Glady, Nicolas
2
Graber, Stéphane
2
Graßmann, Heike
2
Izogo, Ernest Emeka
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Jalbert, Mercedes
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Quality management journal : QMJ
2
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
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ECONIS (ZBW)
4
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1
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10011976337
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2
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10012309496
Saved in:
3
Customers' relationship expectations and costs as segmentation variables : preliminary evidence from banking
Dimitriadis, Sergios
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 294-308
Persistent link: https://www.econbiz.de/10009272268
Saved in:
4
Testing perceived relational benefits as satisfaction and behavioral outcomes drivers
Dimitriadis, Sergios
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
4
,
pp. 297-313
Persistent link: https://www.econbiz.de/10008647655
Saved in:
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