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person:"Günter, Bernd"
~accessRights:"free"
~person:"Loureiro, Sandra Maria Correia"
~person:"Wangenheim, Florian von"
~type:"book"
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Günter, Bernd
Loureiro, Sandra Maria Correia
Wangenheim, Florian von
Mittal, Vikas
20
Usman, Osly
18
Siddiqui, Danish Ahmed
12
Verhoef, Peter C.
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Elhauge, Einer
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Weerth, Carsten
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Wickelgren, Abraham L.
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Burmann, Christoph
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Frennea, Carly
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Georgiev, Marin
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Gourio, Francois
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Luo, Xueming
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Md. Salleh, Salniza
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Mejía-Trejo, Juan
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Rather, Raouf
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Sanchez-Gutierrez, Jose
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Sudhir, K.
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Terziev, Venelin
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Young, Andrew T.
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Civelek, Mustafa Emre
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Dawes, John
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De Meyer, Bernard
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Devaraj, K.
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Lianos, Gerasimos
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Nawangwulan, Irma M.
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Neslin, Scott
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Netzer, Oded
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Oehler, Andreas
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Schumann, Jan Hendrik
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Sentosa, Ilham
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Sequeira, A. H.
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ECONIS (ZBW)
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Trends in the behavioral sources of customer profitability and the role of flat-rate pricing
Frank, Felix Maximilian
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2012
Persistent link: https://www.econbiz.de/10009740151
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2
A panel analytic view on core service buying in customer relationships : an example from the airline industry
Bayón, Tomás
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2003
Persistent link: https://www.econbiz.de/10013441074
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3
Valuation of customers' word of mouth referrals : approach and first result
Bayón, Tomás
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2002
Persistent link: https://www.econbiz.de/10013441072
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4
Der Einfluß von persönlicher Kommunikation auf Kundenzufriedenheit, Kundenbindung und Involvement : Design und Ergebnisse einer empirischen Studie im privaten Strommarkt
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441013
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5
Direct and moderated effects of customer satisfaction on two dimensions of loyalty in a business-to-business context
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441018
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6
Satisfaction, loyalty and word-of-mouth within a firm's customer base : differences between stayers, switchers and referral switchers
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441020
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