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person:"Gil Saura, Irene"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Francis, Jere R."
~person:"Pathak, Parag A."
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Beziehungsmarketing
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Customer satisfaction
1
Dienstleistungsqualität
1
Kundenzufriedenheit
1
Reisevermittler
1
Relationship marketing
1
Service quality
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Travel agency
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relational benefits
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relationship value
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satisfaction
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travel agencies
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Gil Saura, Irene
Francis, Jere R.
Pathak, Parag A.
Bebber, Suélen
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Milan, Gabriel Sperandio
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Ricard, Line
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Al-Hawari, Mohd Ahmad
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Ansary, Adel I. el-
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Ruiz-Molina, María-Eugenia
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
NBER Working Paper
5
NBER working paper series
5
Working paper / National Bureau of Economic Research, Inc.
5
The accounting review : a publication of the American Accounting Association
3
Auditing : a journal of practice & theory
2
Discussion paper
2
Discussion paper series / IZA
2
Journal of hospitality marketing & management
2
The American economic review
2
The service industries journal
2
American Economic Review Insights
1
American economic review
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
1
Econometrica : journal of the Econometric Society, an international society for the advancement of economic theory in its relation to statistics and mathematics
1
European retail research
1
Faculty research working paper series / John F. Kennedy School of Government, Harvard University
1
IZA Discussion Paper
1
International journal of management & enterprise development : IJMED
1
International journal of retail and distribution management
1
Journal of accounting, auditing & finance : JAAF
1
Journal of industrial and business economics
1
Journal of service management
1
Journal of vacation marketing : an international journal
1
Ross School of Business working paper series
1
Service business
1
The British accounting review : the journal of the British Accounting Association
1
The Rand journal of economics
1
The international review of retail, distribution and consumer research
1
The journal of brand management : an international journal
1
The quarterly journal of economics
1
Tourism review : the official journal of the AIEST
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Relational benefits, value, and satisfaction in the relationships between service companies
Ruiz-Molina, María-Eugenia
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10011289298
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