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person:"Grajek, Michał"
~person:"Abu Bakar Sade"
~person:"Radas, Sonja"
~person:"Stanworth, James O."
~subject:"Customer satisfaction"
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Grajek, Michał
Abu Bakar Sade
Radas, Sonja
Stanworth, James O.
Abu Bakar bin Abdul Hamid
1
AlNajem, Mohamad N.
1
Chang, Hsiu-hui
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Chen, Wei-Ting
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ElMelegy, Ahmed R.
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Asia Pacific journal of marketing and logistics
1
International journal of services and operations management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Examining the service value chain of hypermarket retail brand value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
2
Toward a measure of Chinese hypermarket retail service quality
Tang, Yung-Tai
;
Stanworth, James O.
;
Chen, Wei-Ting
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10011300189
Saved in:
3
Developers and terminators in hypermarkets' relationships with Chinese customers
Stanworth, James O.
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10003849959
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