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person:"Helmig, Bernd"
~isPartOf:"Creating and managing superior customer value"
~language:"eng"
~person:"Edvardsson, Bo"
~person:"Eggert, Andreas"
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Beziehungsmarketing
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Business network
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Customer value
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Kundenwert
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Helmig, Bernd
Edvardsson, Bo
Eggert, Andreas
Baxter, Roger
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Creating and managing superior customer value
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of service management
4
Journal of service research : JSR
4
Kaiserslauterer Schriftenreihe Marketing
4
The journal of business & industrial marketing
3
Journal of marketing
2
Handbook of service science ; [Vol. 1]
1
Innovating in practice : perspectives and experiences
1
International journal of nonprofit & voluntary sector marketing
1
International journal of quality and service sciences
1
Journal of Inter-Organizational Relationships
1
Journal of marketing theory and practice
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
Managing consumer services : factory or theater?
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Marketing theory
1
Meddelanden från Svenska Handelshögskolan
1
Series on technology management
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Service quality and management
1
The journal of services marketing
1
The journal of supply chain management : a global review of purchasing and supply
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
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Linking customer value to customer share in business relationships
Ulaga, Wolfgang
;
Eggert, Andreas
- In:
Creating and managing superior customer value
,
(pp. 221-247)
.
2009
Persistent link: https://www.econbiz.de/10003826408
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