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person:"Helmke, Stefan"
~person:"Dumas, Marlon"
~subject:"Prozessmanagement"
~type:"article"
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Prozessmanagement
Business process management
20
Beziehungsmarketing
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Helmke, Stefan
Dumas, Marlon
Vom Brocke, Jan
33
Aalst, Wil van der
25
Becker, Jörg
22
Mendling, Jan
22
Rosemann, Michael
22
Scheer, August-Wilhelm
21
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18
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10
Gronau, Norbert
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Herrmann, Thomas
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Kumar, Vikas
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10
Sadiq, Shazia
10
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10
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9
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
6
Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
3
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
3
Business & information systems engineering
2
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business process management : 4th international conference, BPM 2006, Vienna, Austria, September 5 - 7, 2006 ; proceedings
1
Business process model and notation : third international workshop, BPMN 2011, Lucerne, Switzerland, November 21-22, 2011 ; proceedings
1
E-business models, services and communications
1
Handbook of research on business process modeling
1
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1
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1
Robotic process mining : vision and challenges
Leno, Volodymyr
;
Polyvyanyy, Artem
;
Dumas, Marlon
;
La …
- In:
Business & information systems engineering
63
(
2021
)
3
,
pp. 301-314
Persistent link: https://www.econbiz.de/10012542851
Saved in:
2
Opportunities and challenges for process mining in organizations : results of a Delphi study
Martin, Niels
;
Fischer, Dominik A.
;
Kerpedzhiev, Georgi D.
- In:
Business & information systems engineering
63
(
2021
)
5
,
pp. 511-527
Persistent link: https://www.econbiz.de/10012650904
Saved in:
3
Der Vertriebstrichter zur Steuerung von Vertriebsprozessen
Uebel, Matthias
;
Helmke, Stefan
- In:
Effektives Customer Relationship Management : …
,
(pp. 37-52)
.
2017
Persistent link: https://www.econbiz.de/10011599101
Saved in:
4
Einführung von CRM im Unternehmen
Helmke, Stefan
;
Uebel, Matthias
;
Dangelmaier, Wilhelm
- In:
Effektives Customer Relationship Management : …
,
(pp. 195-205)
.
2017
Persistent link: https://www.econbiz.de/10011599195
Saved in:
5
Criteria and heuristics for business process model decomposition : review and comparative evaluation
Milani, Frederik
;
Dumas, Marlon
;
Matulevičius, Raimundas
; …
- In:
Business & information systems engineering : BISE ; the …
58
(
2016
)
1
,
pp. 7-17
Persistent link: https://www.econbiz.de/10011497337
Saved in:
6
Nutzung des Vertriebstrichter-Konzeptes für die Vertriebsarbeit
Uebel, Matthias
;
Helmke, Stefan
- In:
Effektives Customer Relationship Management : …
,
(pp. 65-80)
.
2013
Persistent link: https://www.econbiz.de/10009672137
Saved in:
7
Inhalte des CRM-Ansatzes
Helmke, Stefan
;
Uebel, Matthias
;
Dangelmaier, Wilhelm
- In:
Effektives Customer Relationship Management : …
,
(pp. 3-21)
.
2013
Persistent link: https://www.econbiz.de/10009672140
Saved in:
8
Prozessplanspiel zur Förderung von CRM im Unternehmen
Wunsch, Tobias
;
Helmke, Stefan
;
Uebel, Matthias
- In:
Effektives Customer Relationship Management : …
,
(pp. 413-419)
.
2013
Persistent link: https://www.econbiz.de/10009672870
Saved in:
9
Erfolgreiche Einführung von CRM
Helmke, Stefan
;
Uebel, Matthias
;
Dangelmaier, Wilhelm
- In:
Effektives Customer Relationship Management : …
,
(pp. 265-275)
.
2013
Persistent link: https://www.econbiz.de/10009672881
Saved in:
10
Evaluating choreographies in BPMN 2.0 using an extended quality framework
Cortes-Cornax, Mario
;
Dupuy-Chessa, Sophie
;
Rieu, Dominique
- In:
Business process model and notation : third …
,
(pp. 103-117)
.
2011
Persistent link: https://www.econbiz.de/10009384699
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