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person:"Kaur Ghuman, Mandeep"
~person:"Duhachek, Adam"
~type_genre:"Article in journal"
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Bad news? Send an AI. Good news? Send a human
Garvey, Aaron M.
;
Kim, Taewoo
;
Duhachek, Adam
- In:
Journal of marketing
87
(
2023
)
1
,
pp. 10-25
Persistent link: https://www.econbiz.de/10013474250
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Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo
;
Jiang, Li
;
Duhachek, Adam
;
Lee, Hyejin
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 649-666
Persistent link: https://www.econbiz.de/10013396030
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