//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Lee, Gyehee"
~subject:"Service recovery performance"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reisebürokaufleute"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Service recovery performance
Tourism employees
6
Tourismusberufe
6
Hotel industry
4
Hotellerie
4
South Korea
4
Stress
4
Südkorea
4
Work stress
4
Beziehungsmarketing
3
Emotion
3
Relationship marketing
3
Beschwerdemanagement
2
Complaint management
2
Arbeitsbedingungen
1
Arbeitskräfte
1
Arbeitsleistung
1
Arbeitsmobilität
1
Arbeitspsychologie
1
Arbeitszufriedenheit
1
Conservation of resources theory
1
Coping strategy
1
Coping-Strategie
1
Customer orientation
1
Customer-related social stressors
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Emotional exhaustion
1
Employee retention
1
Firm performance
1
Hotel employees
1
Intelligence
1
Intelligenz
1
Job performance
1
Job satisfaction
1
Knowledge transfer
1
Labour mobility
1
Marketing management
1
Marketingmanagement
1
Mitarbeiterbindung
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Lee, Gyehee
Karatepe, Osman M.
4
Daskin, Mustafa
2
Kim, Taegoo
2
Avci, Turgay
1
Choi, Chang Hwan
1
Eluwole, Kayode K.
1
Eslamlou, Aram
1
Hur, Kyungsuk
1
I, Seung jae
1
Lee, Seung-kon
1
Mansour, Sari
1
Surucu, Ozlem Altunoz
1
Vatankhah, Sanaz
1
Xijing, Cui
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
2
Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan
;
Kim, Taegoo
;
Lee, Gyehee
;
Lee, Seung-kon
- In:
International journal of hospitality management
36
(
2014
),
pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->