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person:"Lee, Tzong-ru"
~person:"Yang, Ya-hwei"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Taiwan
42
KMU
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SME
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5
Customer satisfaction
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Unternehmensfinanzierung
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1982-2003
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Lee, Tzong-ru
Yang, Ya-hwei
Chen, Ching-fu
3
Kuo, Chun-min
3
Liang, Rong-da
3
Lin, Shu-ping
3
Svensson, Göran
3
Wang, Edward Shih-tse
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Wu, Cedric Hsi-jui
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Beise-Zee, Rian
2
Chan, Ya-hui
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Hsieh, Tsuifang
2
Hsu, Wei
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Huang, Li-shia
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Huang, Wan-Tran
2
Høgevold, Nils M.
2
Jacob, Jayanth
2
Ko, Hsien-tang
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Kuo, Ying-feng
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Lee, Yu-cheng
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Liang, Chiung-ju
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2
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Wu, Cedric Hsi-Jui
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Yang, Ching-chow
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Abu Bakar bin Abdul Hamid
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Abulaiti, Gulimire
1
Adil, Mohd
1
Ahn, Jiseon
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International journal of business excellence
1
International journal of enterprise network management
1
International journal of services and standards
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
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ECONIS (ZBW)
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1
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
2
Action and social alignment constituents of collaboration in B2B relationships : buyer and seller perspectives
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Otero-Neira, Carmen
; …
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
3
,
pp. 194-225
Persistent link: https://www.econbiz.de/10013336339
Saved in:
3
Trust and commitment-based satisfaction and the impact on specific investments, formalisation and opportunism
Mysen, Tore
;
Svensson, Göran
;
Lee, Tzong-ru
- In:
International journal of business excellence
4
(
2011
)
6
,
pp. 696-714
Persistent link: https://www.econbiz.de/10009505724
Saved in:
4
Improving B2C business for online store : the case study of agriculture products e-market shop in Taiwan
Wang, Chang-han
;
Lee, Tzong-ru
;
Lin, Wen-shan
; …
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 95-118
Persistent link: https://www.econbiz.de/10009389329
Saved in:
5
Improvement of service quality of recreational fish market: case study of Yong-An fish market in Taiwan
Lee, Tzong-ru
;
Wu, Hsiao-chen
;
Chang, Shuchih Ernest
; …
- In:
International journal of enterprise network management
3
(
2009
)
1
,
pp. 73-92
Persistent link: https://www.econbiz.de/10003829101
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