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person:"Moch, Violetta"
~person:"Birgelen, Marcel van"
~person:"Wang, Chung-yu"
~subject:"Hairdressing industry"
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Hairdressing industry
Friseurhandwerk
4
Beziehungsmarketing
3
Relationship marketing
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Firmenimage
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Taiwan
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Cosmetics industry
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Moch, Violetta
Birgelen, Marcel van
Wang, Chung-yu
Konishi, Yoko
2
Madjar, Nora
2
Ortiz-Walters, Rowena
2
Anderson, Wineaster
1
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Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
Rekrutierung in einer zukunftsorientierten Arbeitswelt : HR-Aufgaben optimal vernetzen
1
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ECONIS (ZBW)
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Der Auszubildende als Fachkraft der Zukunft : ein Kooperationsprojekt von L'Oréal Professionelle Produkte und dem Zentralverband des Deutschen Friseurhandwerks zur Gewinnung von Au...
Grote, Andrea
;
Lehmann, Kerstin
;
Moch, Violetta
- In:
Rekrutierung in einer zukunftsorientierten Arbeitswelt …
,
(pp. 105-118)
.
2015
Persistent link: https://www.econbiz.de/10010433182
Saved in:
2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
3
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li-wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
4
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
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