//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Mundt, Jörn W."
~person:"Kraus, Florian"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reisevermittler"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Reisevermittler
12
Travel agency
12
Deutschland
11
Germany
11
Tourism
6
Tourismus
6
Pauschalreise
5
Reiserecht
5
Tourism marketing
5
Tourismusmarketing
5
Tourism economics
4
Tourismusökonomie
4
Betriebswirtschaftslehre
2
Beziehungsmarketing
2
Relationship marketing
2
Advertising
1
Business model
1
Causality analysis
1
Cruise
1
Culture
1
Customer service
1
Dienstleistungsberufe
1
Distribution channel
1
Emotion
1
Führungskräfte
1
Geschichte
1
Geschäftsmodell
1
History
1
Kausalanalyse
1
Kreuzfahrt
1
Kultur
1
Kundenservice
1
Kundenzufriedenheit
1
Leistungsanreiz
1
Managers
1
Market research
1
Marktforschung
1
Motivation
1
Performance incentive
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Mundt, Jörn W.
Kraus, Florian
Law, Chun Hung Roberts
3
Wieseke, Jan
3
Bernardo, Merce
2
Garcia-Agreda, Sergio
2
Homburg, Christian
2
Hoyer, Wayne D.
2
Marimon, Frederic
2
Ünal, Caner
2
Agag, Gomaa M.
1
Albayrak, Tahir
1
Alonso-Almeida, M. Mar
1
Alonso-Almeida, María Mar del
1
Alonso-Almeida, María del Mar
1
Altintas, Volkan
1
Arora, Shivani
1
Bagur-Femenías, Llorenç
1
Bai, Xuesong
1
Bala, Pradip Kumar
1
Bano, Naseem
1
Bick, Justus
1
Bonazzi, Riccardo
1
Borth, Björn-Olaf
1
Caber, Meltem
1
Castañeda-García, J. Alberto
1
Cengizci, Aslıhan Dursun
1
Cha, Kyungsoo
1
Chang, William
1
Chen, Chia-Wen
1
Chen, Ja-Shen
1
Chen, Te Fu
1
Choi, Chris
1
Choi, Sooyoung
1
Choi, Youngjoon
1
Choudhury, Pravat
1
Choy, Monica W. C.
1
Cui, Feng
1
Cárdenas, David A.
1
Devece, Carlos
1
Dursun, Aslıhan
1
El-Masry, Ahmed A.
1
more ...
less ...
Published in...
All
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
On the role of empathy in customer-employee interactions
Wieseke, Jan
;
Geigenmüller, Anja
;
Kraus, Florian
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 316-331
Persistent link: https://www.econbiz.de/10009578288
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->