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person:"Murrmann, Suzanne K."
~person:"Guéguen, Nicolas"
~subject:"Arbeitsleistung"
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Arbeitsleistung
Tourism employees
8
Tourismusberufe
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Tipping behaviour
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Trinkgeld
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Murrmann, Suzanne K.
Guéguen, Nicolas
Karatepe, Osman M.
23
Han, Heesup
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Netessine, Serguei
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Tan, Tom Fangyun
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Daskin, Mustafa
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International journal of hospitality management
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When we are onstage, we smile : the effects of emotional labor on employee work outcomes
Chu, Kay H.
;
Baker, Melissa A.
;
Murrmann, Suzanne K.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 906-915
Persistent link: https://www.econbiz.de/10009544279
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