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person:"Shankar, Ravi"
~person:"Gremyr, Ida"
~person:"Marimon, Frederic"
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Quality management
49
Qualitätsmanagement
49
Dienstleistungsqualität
13
Service quality
13
Standardisierung
9
Standardization
9
Customer satisfaction
8
Kundenzufriedenheit
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Lean production
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quality management
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49
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Shankar, Ravi
Gremyr, Ida
Marimon, Frederic
Antony, Jiju
127
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Tuominen, Kari
41
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Jochem, Roland
30
Sampaio, Paulo
30
Wiele, Ton van der
30
Malmberg, Lasse
29
Tarí, Juan José
27
Garza-Reyes, Jose Arturo
26
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Chiarini, Andrea
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
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Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Schreier, Gerhard
17
Gutierrez, Leopoldo
16
He, Zhen
16
Khanduja, Dinesh
16
Zhao, Xiande
16
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15
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Total quality management & business excellence
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of quality & reliability management
5
International journal of logistics systems and management
3
The TQM journal : the international review of organizational improvement
3
International journal of business excellence
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and service sciences
2
International journal of six sigma and competitive advantage : IJSSCA
2
European journal of industrial engineering : EJIE
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
International journal of business innovation and research
1
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
1
International journal of operations & production management
1
International journal of production economics
1
International journal of productivity and quality management : IJPQM
1
Journal of health organization and management
1
Journal of modelling in management
1
Operations management research : OMR ; advancing practice through theory
1
The international journal of advanced manufacturing technology
1
The service industries journal
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ECONIS (ZBW)
49
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1
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
2
Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
Gremyr, Ida
;
Birch-Jensen, Andrea
;
Kumar, Maneesh
; …
- In:
International journal of operations & production management
42
(
2022
)
13
,
pp. 218-242
Persistent link: https://www.econbiz.de/10013531152
Saved in:
3
Unleashing the potential of internal audits : a review and research agenda
Lenning, Jan
;
Gremyr, Ida
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 994-1010
Persistent link: https://www.econbiz.de/10013352638
Saved in:
4
Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
5
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
6
Exploring driver and user perspectives of service quality in sharing economy transport platforms
Amat-Lefort, Natalia
;
Marimon, Frederic
;
Mas-Machuca, Marta
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1315-1333
Persistent link: https://www.econbiz.de/10014320290
Saved in:
7
What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan
;
Gremyr, Ida
;
Raharjo, Hendry
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
Saved in:
8
Hierarchy of critical success factors (CSF) for Lean Six Sigma (LSS) in Quality 4.0
Yadav, Neeraj
;
Shankar, Ravi
;
Singh, Surya Prakash
- In:
International journal of global business and …
16
(
2021
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10012583797
Saved in:
9
Quality management : a compulsory requirement to achieve effectiveness
Mas-Machuca, Marta
;
Akhmedova, Anna
;
Marimon, Frederic
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 220-239
Persistent link: https://www.econbiz.de/10012423582
Saved in:
10
Towards a quality management competence framework : exploring needed competencies in quality management
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
;
Wallo, Andreas
- In:
Total quality management & business excellence
32
(
2021
)
4
,
pp. 359-378
Persistent link: https://www.econbiz.de/10012423589
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