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person:"Stauss, Bernd"
~person:"Hoekman, Bernard M."
~subject:"Dienstleistungssektor"
~type_genre:"Festschrift"
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Dienstleistungssektor
Bernd Stauss
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Beziehungsmarketing
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Stauss, Bernd
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
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