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person:"Thite, Mohan"
~person:"Afèche, Philipp"
~person:"Shumsky, Robert A."
~subject:"Capacity planning"
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Capacity planning
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Thite, Mohan
Afèche, Philipp
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Manufacturing & service operations management : M & SOM
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OR spectrum : quantitative approaches in management
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ECONIS (ZBW)
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Customer acquisition, retention, and service access quality : optimal advertising, capacity level, and capacity allocation
Afèche, Philipp
;
Araghi, Mojtaba
;
Baron, Opher
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
4
,
pp. 674-691
Persistent link: https://www.econbiz.de/10011770629
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2
Approximation and analysis of a call center with flexible and specialized servers
Shumsky, Robert A.
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 307-330
Persistent link: https://www.econbiz.de/10002094540
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