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person:"Thite, Mohan"
~person:"Andersson, Eira"
~person:"Jeworrek, Sabrina"
~type_genre:"Book section"
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The next available operator : managing human resources in Indian business process outsourcing industry
2
Workplace learning : concepts, measurement and application
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ECONIS (ZBW)
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A call for learning! : the challenge of realizing learning in call centres
Andersson, Eira
;
Berg Jansson, Anna
- In:
Workplace learning : concepts, measurement and application
,
(pp. 167-181)
.
2010
Persistent link: https://www.econbiz.de/10003977075
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Human resource management in Indian call centres/business process outsourcing
Thite, Mohan
;
Russell, Bob
- In:
The next available operator : managing human resources …
,
(pp. 33-58)
.
2009
Persistent link: https://www.econbiz.de/10003923602
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3
Managing work and employment in Australian and Indian call centres
Russell, Bob
;
Thite, Mohan
- In:
The next available operator : managing human resources …
,
(pp. 253-278)
.
2009
Persistent link: https://www.econbiz.de/10003923647
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