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person:"Thornton, Robert J."
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Best, Al M."
~person:"Iriberri, Nagore"
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Moneyball : the art of winning the American Dental Association membership renewal game
Coe, Julie M.
;
Best, Al M.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10010392655
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