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person:"Van Jaarsveld, Danielle"
~person:"Holst, Hajo"
~subject:"Employment relations"
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Van Jaarsveld, Danielle
Holst, Hajo
Doellgast, Virginia
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British journal of industrial relations : BJIR ; an international journal of employment relations
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Work, employment & society : a journal of the British Sociological Association
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ECONIS (ZBW)
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1
Customer aggression, employee voice and quit rates : evidence from the frontline service workforce
Liu, Xiangmin
;
Van Jaarsveld, Danielle
;
Yanadori, Yoshio
- In:
British journal of industrial relations : BJIR ; an …
60
(
2022
)
2
,
pp. 348-370
Persistent link: https://www.econbiz.de/10013190938
Saved in:
2
"Commodifying institutions" : vertical disintegration and institutional change in German labour relations
Holst, Hajo
- In:
Work, employment & society : a journal of the British …
28
(
2014
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10010259618
Saved in:
3
It's all in the mix : determinants and consequences of workforce blending in call centres
Kwon, Hyunji
;
Van Jaarsveld, Danielle
- In:
Human relations
66
(
2013
)
8
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10009787370
Saved in:
4
Im Schatten des Marktes : Arbeit und Arbeitsbeziehungen in Callcentern
Holst, Hajo
-
2011
Persistent link: https://www.econbiz.de/10008907915
Saved in:
5
Industrial relations and labour market segmentation in Dutch call centres
Van Jaarsveld, Danielle
;
Grip, Andries de
;
Sieben, Inge
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 417-435
Persistent link: https://www.econbiz.de/10003916048
Saved in:
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