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person:"Weinkopf, Claudia"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~person:"Bollapragada, Srinivas"
~person:"Jouini, Oualid"
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Production and operations management : an international journal of the Production and Operations Management Society
International journal of production economics
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Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
2
European journal of operational research : EJOR
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Manufacturing & service operations management : M & SOM
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Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
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Developments in the call centre industry : analysis, changes, and challenges
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European journal of industrial relations
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International labour review
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OR spectrum : quantitative approaches in management
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Operations research proceedings 2004 : selected papers of the annual international conference of the German Operations Research Society (GOR) ; Tilburg, September 1 - 3, 2004
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Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
Saved in:
2
Improving right party contact rates at outbound call centers
Bollapragada, Srinivas
;
Nair, Suresh K.
- In:
Production and operations management : an international …
19
(
2010
)
6
,
pp. 769-779
Persistent link: https://www.econbiz.de/10008796697
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