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person:"Weinkopf, Claudia"
~isPartOf:"The journal of industrial relations : the journal of the Industrial Relations Society of Australia"
~person:"Burgess, John"
~person:"L'Ecuyer, Pierre"
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The journal of industrial relations : the journal of the Industrial Relations Society of Australia
European journal of operational research : EJOR
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Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
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Introduction: call centres, the networked economy and the value chain
Rainnie, Al
;
Barrett, Rowena
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 195-208
Persistent link: https://www.econbiz.de/10003762468
Saved in:
2
Call centres and the quality of work life: towards a research agenda
Hannif, Zeenobiyah
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 271-284
Persistent link: https://www.econbiz.de/10003762506
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