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person:"Wendt, Claus"
~person:"Astrini, Nidya Judhi"
~subject:"Service quality"
~subject:"Vertrauen"
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Service quality
Vertrauen
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17
Health care
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Wendt, Claus
Astrini, Nidya Judhi
Siciliani, Luigi
20
Straume, Odd Rune
14
Brekke, Kurt R.
9
Gravelle, Hugh
9
Levaggi, Rosella
8
Saghafian, Soroush
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Antony, Jiju
7
Gutacker, Nils
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Hopp, Wallace J.
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Horwitz, Jill R.
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Brekke, Kurt Richard
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Cudney, Elizabeth A.
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6
McFadden, Kathleen L.
6
Nichols, Austin
6
Palumbo, Rocco
6
Wübker, Ansgar
6
Avdic, Daniel
5
Boone, Jan
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Brosig-Koch, Jeannette
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Chakraborty, Subhajit
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Chandrasekaran, Aravind
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Frakes, Michael
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Ginja, Rita
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Jena, Anupam B.
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Le Nguyen Hau
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Osei-Frimpong, Kofi
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Russell, Roberta S.
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Waibel, Christian
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Willage, Barton
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Willén, Alexander
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4
Berta, Paolo
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International journal of quality and service sciences
2
The international journal of productivity and performance management : IJPPM
1
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
1
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ECONIS (ZBW)
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1
Indonesian public healthcare service institution's patient satisfaction barometer (IPHSI-PSB) : a new public healthcare patient satisfaction index
Sik, Sumaedi
;
Bakti, I Gede Mahatma Yuda
;
Rakhmawati, Tri
; …
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 25-41
Persistent link: https://www.econbiz.de/10011432007
Saved in:
2
Investigating patient loyalty : an integrated framework for trust, subjective norm, image, and perceived risk (a case study in Depok, Indonesia)
Yarmen, Medi
;
Sik, Sumaedi
;
Bakti, I Gede Mahatma Yuda
; …
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10011587081
Saved in:
3
ISO 9001 in health service sector : a review and future research proposal
Rakhmawati, Tri
;
Sik, Sumaedi
;
Astrini, Nidya Judhi
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 17-29
Persistent link: https://www.econbiz.de/10010351500
Saved in:
4
Krankenversicherung oder Gesundheitsversorgung? : Gesundheitssysteme im Vergleich
Wendt, Claus
-
2013
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10009752346
Saved in:
5
Sinkt das Vertrauen in Gesundheitssysteme? : Eine vergleichende Analyse europäischer Länder
Wendt, Claus
- In:
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und …
60
(
2007
)
7
,
pp. 380-386
Persistent link: https://www.econbiz.de/10003501988
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