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source:"econis"
~isPartOf:"Journal of business economics and management"
~person:"Ferreira, Fernando Alberto Freitas"
~subject:"Entscheidung"
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Entscheidung
Multi-criteria analysis
3
Multikriterielle Entscheidungsanalyse
3
Bank
2
Branch office
2
Decision
2
Filiale
2
Performance measurement
2
Performance-Messung
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bank branch
2
multiple criteria decision analysis
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trade-offs
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Balanced Scorecard
1
Balanced Scorecard (BSC)
1
Balanced scorecard
1
Bankgeschäft
1
Banking services
1
Customer satisfaction
1
Dienstleistungsqualität
1
Kundenzufriedenheit
1
MCDA
1
Personal banking
1
Privatkundengeschäft
1
Service quality
1
Theorie
1
Theory
1
cognitive mapping
1
cognitive maps
1
decision making
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decision support
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financial performance
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framework
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multiple criteria
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performance evaluation
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retail banking
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service quality and convenience
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Ferreira, Fernando Alberto Freitas
Zavadskas, Edmundas Kazimieras
3
Hsu, Li-Chang
2
Turskis, Zenonas
2
Wei, Guiwu
2
Abbas Mardani
1
Ahmad Jusoh
1
Antuchevičienė, Jurgita
1
Chen, Yaofeng
1
Delavari, Alireza
1
Ginevičius, Romualdas
1
Jurevičienė, Daiva
1
Karabasevic, Darjan
1
Keršulienė, Violeta
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Khalil Md Nor
1
Kheirkhah, Omid
1
Lagunavičiūtė, Austė
1
Lashgari, Shima
1
Lin, Rui
1
Liu, Xiaodi
1
Rodrigues, Paulo M. M.
1
Santos, Sérgio P.
1
Shen, Yan
1
Skvarciany, Viktorija
1
Song, Yan
1
Spahr, Ronald W.
1
Stanujkic, Dragisa
1
Tamosaitienė, Jolanta
1
Vilutienė, Tatjana
1
Wachowicz, Tomasz
1
Wang, Hongjun
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Wang, Zengwen
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Yao, Shuang
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Yu, Donghua
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Zainab Khalifah
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Zhang, Shitao
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Zhao, Xiaofei
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Zubrecovas, Viktoras
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Journal of business economics and management
IEEE transactions on engineering management : EM
3
European journal of operational research : EJOR
1
INFOR : information systems and operational research
1
International entrepreneurship and management journal
1
International journal of strategic property management
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
1
Journal of the Operational Research Society : OR
1
Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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How to create indices for bank branch financial performance measurement using MCDA techniques : an illustrative example
Ferreira, Fernando Alberto Freitas
;
Santos, Sérgio P.
; …
- In:
Journal of business economics and management
15
(
2014
)
4
,
pp. 708-728
Persistent link: https://www.econbiz.de/10010415885
Saved in:
2
Measuring trade-offs among criteria in a balanced scorecard framework : possible contributions from the multiple criteria decision analysis research field
Ferreira, Fernando Alberto Freitas
- In:
Journal of business economics and management
14
(
2013
)
3
,
pp. 433-447
Persistent link: https://www.econbiz.de/10009761491
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