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subject:"Airport"
~subject:"Service quality"
~subject:"Welt"
~type_genre:"Book section"
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Service quality
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Advances in airline economics : competition policy and antitrust
3
Aviation Management : aktuelle Herausforderungen und Trends
3
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
3
Air transport liberalization : a critical assessment
2
Airport slots : international experiences and options for reform
2
Handbook of low cost airlines : strategies, business processes and market environment
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International handbook on the economics of tourism
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2
Arbeit – eine Neubestimmung
1
Aviation systems : management of the integrated aviation value chain
1
Bridging measurement challenges and analytical needs of external statistics: evolution or revolution? : proceedings of the IFC Conference on external statistics, Lisbon, Portugal, 17-18 February 2020
1
Business despite borders : companies in the age of populist anti-globalization
1
Business performance and financial institutions in Europe : business models and value creation across European industries
1
Competition Policy in Network Industries
1
Corporate strategies & innovations in the emerging global economy
1
Customer service : empowerment and entrapment
1
Das Beste der Logistik : Innovationen, Strategien, Umsetzungen
1
Enterprise as an instrument of civilization : an anthropological approach to business administration
1
European business in the global network
1
Global corporate evolution : looking inward or looking outward? ; the Carnegie Bosch Institute's 6. International Conference, October 2 - 4, 2003
1
Handbook of global logistics : transportation in international supply chains
1
Handbook of maintenance management and engineering
1
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
1
Innovative strategic planning and international collaboration for the mitigation of global crises
1
Interdisciplinary public finance, business and economics studies ; Volume 2
1
Interdisciplinary public finance, business and economics studies ; Volume 4
1
International business travel in the global economy
1
Introduction to aviation management
1
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
1
Measuring consumer behavior in hospitality for enhanced decision making
1
Operations research proceedings 2006 : selected papers of the Annual International Conference of the German Operations Research Society (GOR), jointly organized with the Austrian Society of Operations Research (ÖGOR) and the Swiss Society of Operations Research (SVOR), Karlsruhe, September 6 - 8 2006 ; with 79 tables
1
Optimising strategies in the air transport business : survival of the fittest?
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Produkt- und Prozessinnovationen in Wertschöpfungsketten : Tagungsband der Herbsttagung 2007 der Wissenschaftlichen Kommission Produktionswirtschaft im VHB
1
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Services marketing cases in emerging markets : an asian perspective
1
Strategien der Internationalisierung : Fallstudien und Fallbeispiele ; mit ca. 160 Abbildungen und 400 Fragen und Aufgaben
1
Strategien der Internationalisierung : Fallstudien und Fallbeispiele ; mit mehr als 260 Fragen und Aufgaben
1
Studies on interdisciplinary economics and business ; Volume 4
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The relationship between service quality and customer satisfaction in the airline industry : a meta-analysis study
Bakır, Mahmut
- In:
Measuring consumer behavior in hospitality for enhanced …
,
(pp. 230-250)
.
2023
Persistent link: https://www.econbiz.de/10014295142
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2
On the re-evaluation of the air transport activity in a globalised environment
Papaspyrou, Marios
- In:
Bridging measurement challenges and analytical needs of …
,
(pp. 1-15, 1-24)
.
2020
Persistent link: https://www.econbiz.de/10012387733
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3
International cooperation in mitigating global air transport crises : the response of the airports and airlines to critical developments in the industry
Zýka, Jan
;
Červinka, Michal
;
Vosečková, Lucie
- In:
Innovative strategic planning and international …
,
(pp. 200-211)
.
2022
Persistent link: https://www.econbiz.de/10012814123
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4
A study on the factors of airline passenger service in COVID-19 era by using Delphi technique
Jeong, Se-Hyeon
;
Bang, Min-Gang
- In:
Proceedings of the 5th International Conference on …
,
(pp. 504-510)
.
2022
Persistent link: https://www.econbiz.de/10013352804
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5
Development of global policies for the air transport industry
Budd, Lucy
;
Ison, Stephen
- In:
Transport and pandemic experiences
,
(pp. 221-234)
.
2022
Persistent link: https://www.econbiz.de/10013475403
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6
Introduction : towards a new management approach in the aviation industry after the COVID-19 pandemic
Kiracı, Kasım
;
Çalıyurt, Kıymet
- In:
Corporate Governance, Sustainability, and Information …
,
(pp. 3-7)
.
2022
Persistent link: https://www.econbiz.de/10013440322
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7
Corporate social responsibilities in air transport : a research agenda on the effects of the COVID-19 pandemic
Kurt, Yeşim
- In:
Corporate Governance, Sustainability, and Information …
,
(pp. 53-71)
.
2022
Persistent link: https://www.econbiz.de/10013440349
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The factors affecting the passengers' avoidance to use the mobile applications of airlines
Avcilar, Mutlu Yuksel
;
Günebakan, Nuriye
;
Inan, Hilal
; …
- In:
Corporate Governance, Sustainability, and Information …
,
(pp. 145-175)
.
2022
Persistent link: https://www.econbiz.de/10013440357
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9
What happened to the profitability of global airline companies during the COVID-19 pandemic
Ozcelik, Berna Dombekci
-
2021
Persistent link: https://www.econbiz.de/10012938991
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10
Financial structure evaluation of global airline companies during the COVID-19 pandemic
Ozcelik, Berna Dombekci
-
2021
Persistent link: https://www.econbiz.de/10013253984
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