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subject:"Beziehungsmarketing"
~isPartOf:"Journal of organizational computing and electronic commerce"
~subject:"Switching behaviour"
~subject:"Wettbewerb"
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Beziehungsmarketing
Switching behaviour
Wettbewerb
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Wechselverhalten
2
switching costs
2
Competition
1
Consumer behaviour
1
Dedication-constraint factors
1
Konsumentenverhalten
1
Theorie
1
Theory
1
competition
1
expertise
1
loyalty
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mediation
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perceived benefits
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satisfaction
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search
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service investments
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Agrawal, Manish
1
Chou, Shih-Wei
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Hariharan, Govind
1
Hung, I-Hua
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Kishore, Rajiv
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Rao, H. Raghav
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Journal of organizational computing and electronic commerce
Working paper / National Bureau of Economic Research, Inc.
17
Journal of business research : JBR
14
NBER working paper series
14
NBER Working Paper
13
Discussion paper / Centre for Economic Policy Research
12
International journal of industrial organization
11
The journal of industrial economics
11
Information economics and policy : IEP
10
Telecommunications policy : the international journal of digital economy, data sciences and new media
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
NET Institute Working Paper
9
CESifo working papers
8
Economics letters
8
The service industries journal
8
Journal of economics & management strategy : JEMS
7
Quantitative marketing and economics : QME
7
Journal of banking & finance
6
Journal of retailing and consumer services
6
The Rand journal of economics
6
Document de travail / OFCE
5
Information systems research : ISR
5
International journal of the economics of business
5
Journal of marketing research : JMR
5
Psychology & marketing
5
The journal of business & industrial marketing
5
The journal of services marketing
5
Working paper
5
American economic journal : a journal of the American Economic Association
4
Discussion papers / Deutsches Institut für Wirtschaftsforschung
4
European economic review : EER
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of production research
4
Journal of economic behavior & organization : JEBO
4
Journal of economics
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Marketing science
4
Review of industrial organization : RIO
4
SpringerLink / Bücher
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ECONIS (ZBW)
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Understanding the formation of e-loyalty based on a dedication-constraint perspective
Hung, I-Hua
;
Chou, Shih-Wei
- In:
Journal of organizational computing and electronic commerce
27
(
2017
)
1
,
pp. 48-65
Persistent link: https://www.econbiz.de/10011671828
Saved in:
2
Competition in mediation services : modeling the role of expertise, satisfaction, and switching costs
Agrawal, Manish
;
Hariharan, Govind
;
Rao, H. Raghav
; …
- In:
Journal of organizational computing and electronic commerce
23
(
2013
)
3
,
pp. 169-199
Persistent link: https://www.econbiz.de/10009787387
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