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subject:"Beziehungsmarketing"
~person:"Andreassen, Tor Wallin"
~subject:"Innovation management"
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Beziehungsmarketing
Innovation management
Service innovation
3
Customer experience
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Dienstleistungsinnovation
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Innovation
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Service design
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Andreassen, Tor Wallin
Witell, Lars
12
Edvardsson, Bo
8
Gustafsson, Anders
7
Kristensson, Per
7
Toivonen, Marja
6
Aas, Tor Helge
5
Gallouj, Fai͏̈z
5
Kowalkowski, Christian
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Colurcio, Maria
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Durst, Susanne
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Hydle, Katja Maria
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Kindström, Daniel
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Manohar, Sridhar
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Mention, Anne-Laure
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Gebauer, Heiko
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Gomes, Giancarlo
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Jonas, Julia M.
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Kamboj, Shampy
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Khaksar, Seyed Mohammad Sadegh
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Khosla, Rajiv
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Liu, Chih-Hsing
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Luu Trong Tuan
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Rubalcaba-Bermejo, Luis
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Selen, Willem
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Shahmehr, Fatemeh S.
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Sharma, Vivek
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Skålén, Per
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Snyder, Hannah
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Tronvoll, Bård
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Wang, Qiang
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Zhao, Xiande
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Anning-Dorson, Thomas
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Journal of service management
1
The journal of services marketing
1
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ECONIS (ZBW)
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Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
2
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
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