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subject:"Beziehungsmarketing"
~person:"Baglieri, Enzo"
~subject:"Germany"
~type_genre:"Book section"
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Beziehungsmarketing
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Business process management
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Baglieri, Enzo
Helmke, Stefan
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Managing consumer services : factory or theater?
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ECONIS (ZBW)
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Factory or theatre? : towards the convergence
Baglieri, Enzo
;
Karmarkar, Uday
- In:
Managing consumer services : factory or theater?
,
(pp. 233-271)
.
2014
Persistent link: https://www.econbiz.de/10010478135
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Factories or theatres? : the future of service
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 1-24)
.
2014
Persistent link: https://www.econbiz.de/10010478160
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