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subject:"Beziehungsmarketing"
~person:"Bonn, Mark Andrew"
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Search: subject_exact:"Dienstleistungsberufe"
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Beziehungsmarketing
Dienstleistungsberufe
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Gastronomie
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Restaurant industry
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Service workers
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Tourism employees
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Tourismusberufe
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Arbeitsmobilität
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Customer incivility
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Restaurant frontline service employees
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Bonn, Mark Andrew
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International journal of hospitality management
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
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