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subject:"Beziehungsmarketing"
~type_genre:"Arbeitspapier"
~type_genre:"Reprint"
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Search: subject_exact:"Prozessmanagement"
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Queue configurations and servers' customer orientation : an experimental investigation
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
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2021
Persistent link: https://www.econbiz.de/10012798906
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2
Optimal structure of experiential services : review and extensions
Roels, Guillaume
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2019
Persistent link: https://www.econbiz.de/10012063126
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3
Assessing the additional impact of process recovery communications on customer outcomes: a comprehensive service recovery approach
Van Vaerenbergh, Yves
;
Larivière, Bart
;
Vermeir, Iris
-
2009
Persistent link: https://www.econbiz.de/10003854104
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4
A social process model of user-analyst relationships
Newman, Michael
;
Robey, Daniel
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2008
Persistent link: https://www.econbiz.de/10003763036
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5
Improving the economic competitveness of agricultural and agribusiness firms in a changing economic environment : quality, process management and information technology
Ortmann, Gerald F.
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1997
Persistent link: https://www.econbiz.de/10000977600
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