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subject:"Bundling strategy"
~isPartOf:"International journal of consumer studies"
~subject:"Qualitätsmanagement"
~subject:"Retail trade"
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Bundling strategy
Qualitätsmanagement
Retail trade
Customer service
9
Kundenservice
9
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
5
Dienstleistungsqualität
5
Relationship marketing
5
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
customer service
3
Beschwerdemanagement
2
Complaint management
2
Einzelhandel
2
Emerging economies
2
Schwellenländer
2
anthropomorphism
2
customer engagement
2
After-sales services
1
Artificial intelligence
1
Bekleidung
1
Clothing
1
Confidence
1
Consumer protection
1
Customer integration
1
Dienstleistung
1
E-commerce
1
Electronic Commerce
1
Food retailing
1
Hausgerät
1
Home appliances
1
Innovation adoption
1
Innovationsakzeptanz
1
Kundenintegration
1
Künstliche Intelligenz
1
Ladengestaltung
1
Lebensmitteleinzelhandel
1
Online retailing
1
Online-Handel
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English
2
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Erasmus, Alet C.
2
Gothan, Alida
1
Grabowski, Andrea
1
Published in...
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International journal of consumer studies
Journal of retailing and consumer services
16
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
8
Journal of retailing
7
SpringerLink / Bücher
7
Gabler Edition Wissenschaft
5
International journal of physical distribution & logistics management : IJPD & LM
5
The TQM journal : the international review of organizational improvement
5
European journal of operational research : EJOR
4
International journal of hospitality management
4
International journal of productivity and quality management : IJPQM
4
International journal of quality & reliability management
4
International journal of retail & distribution management
4
Benchmarking : an international journal ; BIJ
3
Ilmenauer Schriften zur Betriebswirtschaftslehre
3
International journal of production research
3
International journal of services and operations management
3
Journal of business research : JBR
3
Journal of the Academy of Marketing Science
3
Kundenbeziehungen im Dienstleistungsbereich
3
Psychology & marketing
3
Springer eBook Collection / Business and Economics
3
The journal of services marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Dienstleistungsoffensive - Wachstumschancen intelligent nutzen
2
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
Europäische Hochschulschriften / 5
2
Forschungsbeiträge des Lehrstuhls Univ.-Prof. Dr. Anton Meyer und der Fördergesellschaft Finanzdienstleistungs-Marketing (FFM) e.V. an der Johannes-Gutenberg-Universität Mainz
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
2
Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business and economics
2
International journal of physical distribution and logistics management
2
International journal of production economics
2
International journal of services technology and management
2
Journal of internet commerce
2
Journal of marketing theory and practice
2
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ECONIS (ZBW)
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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
2
Customers' judgment of the customer service in appliance sales departments in an emerging economy
Gothan, Alida
;
Erasmus, Alet C.
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10003781892
Saved in:
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