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subject:"Bundling strategy"
~isPartOf:"Ross School of Business working paper series"
~isPartOf:"Service business"
~subject:"Salespeople"
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Search: subject_exact:"Nachkaufmarketing"
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Bundling strategy
Salespeople
Customer service
16
Kundenservice
16
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Beziehungsmarketing
8
Relationship marketing
8
Consumer behaviour
6
Konsumentenverhalten
6
Beschwerdemanagement
3
Complaint management
3
Leistungsmotivation
3
Work motivation
3
Arbeitszufriedenheit
2
Confidence
2
E-commerce
2
Electronic Commerce
2
Job satisfaction
2
Leistungsbündel
2
Lieferantenmanagement
2
Motivation
2
Robot
2
Roboter
2
Service robots
2
Stress
2
Supplier relationship management
2
Trust
2
Verkaufspersonal
2
Vertrauen
2
Work stress
2
Affective commitment
1
Arbeitskräfte
1
Arbeitsverhalten
1
Autonomous motivation
1
Bibliometrics
1
Bibliometrie
1
Call centre
1
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English
4
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Etzion, Hila
2
Pang, Min-seok
2
Chiang, Cheng-Hsin
1
Ellinger, Alexander E.
1
Elmadağ Baş, Ayşe Banu
1
Guchait, Priyanko
1
Wang, Chen-Ya
1
Weng, Wan-Ting
1
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Ross School of Business working paper series
Service business
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
SpringerLink / Bücher
9
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
8
Journal of business research : JBR
7
Journal of retailing and consumer services
6
Journal of service research : JSR
6
The service industries journal
5
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of hospitality management
4
Journal of retailing
4
Journal of service research
4
Journal of the Academy of Marketing Science
4
Springer eBook Collection / Business and Economics
4
The journal of personal selling & sales management : JPSSM
4
International journal of contemporary hospitality management
3
International journal of production research
3
Kundenbeziehungen im Dienstleistungsbereich
3
Berichte aus der Betriebswirtschaft
2
European journal of operational research : EJOR
2
Europäische Hochschulschriften / 5
2
Interaktionen im Dienstleistungsbereich
2
International journal of bank marketing
2
Journal of marketing theory and practice
2
Journal of service management
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Vom Produkt- zum Dienstleistungsgeschäft : Marketingstrategien für reife Märkte ; [Frühjahrstagung der Wissenschaftlichen Gesellschaft für Innovatives Marketing (WiGIM) ; am 13. März 2008]
2
Academy of Management journal : AMJ
1
Advances in information systems and management science
1
An introduction to industrial service design
1
Annales Universitatis Mariae Curie-Skłodowska / H
1
Arbeitsbericht / Institut für Unternehmensführung und Unternehmensforschung, Ruhr-Universität Bochum
1
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
Betriebsmanagement
1
Business process management journal
1
California management review
1
Context and semantics for knowledge management : technologies for personal productivity
1
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ECONIS (ZBW)
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1
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
Saved in:
2
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
3
Complementary online services in competitive markets : how firms should adjust their strategies due to network effects
Pang, Min-seok
;
Etzion, Hila
-
2011
Persistent link: https://www.econbiz.de/10009270307
Saved in:
4
Analyzing pricing strategies for online-services with network effect
Pang, Min-seok
;
Etzion, Hila
-
2011
Persistent link: https://www.econbiz.de/10009270308
Saved in:
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