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subject:"Business process management"
~isPartOf:"Electronic markets : the international journal on networked business"
~subject:"Dienstleistungsqualität"
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Business process management
Dienstleistungsqualität
China
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Chinese express delivery industry
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Courier services
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Customer satisfaction
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Factor analysis
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Faktorenanalyse
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Kundenzufriedenheit
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Kurierdienst
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Mobile communications
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Mobilkommunikation
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Koong, Kai S.
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Electronic markets : the international journal on networked business
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Internal Branding : wie Sie Ihre Mitarbeiter zu Markenbotschaftern machen
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International journal of applied management science
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International journal of business innovation and research
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International journal of logistics : research and applications
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International journal of physical distribution and logistics management
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International journal of retail and distribution management
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International journal of services, economics and management
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Inventi impact: supply chain & logistics
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Journal of air transport management
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Journal of marketing and consumer behaviour in emerging markets
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
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Schriftenreihe Rationalisierung und Humanisierung
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An examination of the determinants of service quality in the Chinese express industry
Zhuo, Jun
;
Wei, June
;
Liu, Lai C.
;
Koong, Kai S.
;
Miao, …
- In:
Electronic markets : the international journal on …
23
(
2013
)
2
,
pp. 163-172
Persistent link: https://www.econbiz.de/10009750446
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