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subject:"Call centre"
~subject:"Kundenorientierung"
~type:"book"
~type_genre:"Glossary included"
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Call Center Controlling : ein Modell für die Planung, Kontrolle und Steuerung von Kundenservice-Centern
Schümann, Florian
;
Tisson, Horst
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003212143
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