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subject:"Consumer behaviour"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Emotionalität"
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Consumer behaviour
Beziehungsmarketing
Dienstleistungsqualität
Emotion
34
Konsumentenverhalten
17
Relationship marketing
8
Holiday behaviour
7
Tourism
7
Tourismus
7
Urlaubsverhalten
7
Arbeitsverhalten
6
Work behaviour
6
Service quality
5
Tourism marketing
5
Tourismusmarketing
5
USA
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United States
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Arbeitszufriedenheit
4
Customer satisfaction
4
Hotel industry
4
Hotellerie
4
Job satisfaction
4
Kundenzufriedenheit
4
Tourism industry
4
Tourismuswirtschaft
4
emotions
4
Advertising effects
3
Beschwerdemanagement
3
Brand management
3
Complaint management
3
Customer service
3
Gastronomie
3
Hospital
3
Krankenhaus
3
Kundenservice
3
Markenführung
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Restaurant industry
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Tourism employees
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Tourismusberufe
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Werbewirkung
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English
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Miao, Li
3
Back, Ki-joon
2
Magnini, Vincent P.
2
Aleshinloye, Kayode D.
1
Back, Ki-Joon
1
Baker, Melissa A.
1
Cabello-Manrique, David
1
Cai, Ruiying
1
Chi, Christina Geng-Qing
1
Cho, Heetae
1
Choi, Woosik Danny
1
Gao, Yixing
1
Hai, Shenyang
1
Han, Heesup
1
Huang, Zhuowei
1
Hyun, Sunghyup Sean
1
Joo, Dongoh
1
Karande, Kiran
1
Kelley, Timothy
1
Kim, Haemi
1
Kim, Insin
1
Kim, Jin-young
1
Kim, Kawon Kathy
1
Kim, Peter Beomcheol
1
Kim, Seontaik
1
King, Ceridwyn
1
Lee, JungHoon
1
Lee, Yong-ki
1
Ma, Shihan
1
McCool, Barent N.
1
Nuviala, Alberto
1
Nuviala, Román
1
O'Boyle, Michael
1
Ok, Chihyung
1
Pan, Li
1
Pappous, Athanasios
1
Park, In-Jo
1
Puga-González, Esther
1
Qu, Hailin
1
Shin, Minjung
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business research : JBR
162
Journal of retailing and consumer services
138
International journal of hospitality management
107
Psychology & marketing
56
Journal of consumer research : JCR ; an interdisciplinary bimonthly
51
Tourism management : research, policies, practice
42
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
40
The journal of services marketing
39
Journal of hospitality marketing & management
36
Journal of travel and tourism marketing
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The journal of brand management : an international journal
35
International journal of contemporary hospitality management
34
The journal of product & brand management
33
European journal of marketing : EJM
32
The service industries journal
31
International journal of consumer studies
30
Journal of marketing research : JMR
27
Marketing letters : a journal of research in marketing
27
Journal of marketing management : MM
25
European journal of marketing
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of marketing communications
23
Journal of business ethics : JOBE
21
Journal of consumer behaviour : an international research review
21
Journal of service research : JSR
21
Tourism management perspectives : TMP
21
Asia Pacific journal of marketing and logistics
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
17
International journal of advertising : the review of marketing communications
17
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
17
Journal of promotion management : innovations in planning and applied research
17
Journal of the Academy of Marketing Science
17
Journal of behavioral decision making
16
Service business
16
Cogent business & management
15
Journal of consumer research : JCR ; an interdisciplinary journal
15
Journal of customer behaviour
15
Journal of economic psychology : research in economic psychology and behavioral economics
15
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ECONIS (ZBW)
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1
How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective
Park, In-Jo
;
Hai, Shenyang
;
Kim, Peter Beomcheol
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
8
,
pp. 1371-1398
Persistent link: https://www.econbiz.de/10014424405
Saved in:
2
Feeling luxe : a topic modeling × emotion detection analysis of luxury hotel experiences
Wu, Luorong
;
Yang, Wan
;
Gao, Yixing
;
Ma, Shihan
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
8
,
pp. 1425-1452
Persistent link: https://www.econbiz.de/10014424449
Saved in:
3
Emotional dissonance among frontline hospitality employees : an exploratory study examining habituation theory using fMRI
Choi, Woosik Danny
;
Kelley, Timothy
;
Walden, Eric
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
1
,
pp. 174-188
Persistent link: https://www.econbiz.de/10012794079
Saved in:
4
The effects of intragroup guanxi interaction on customers' intentions to complain
Xu, Xing'an
;
Chi, Christina Geng-Qing
;
Cai, Ruiying
;
Pan, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1411-1435
Persistent link: https://www.econbiz.de/10013387411
Saved in:
5
The mediation of emotions in sport events : a case study in Badminton
Cabello-Manrique, David
;
Nuviala, Román
;
Pappous, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 591-609
Persistent link: https://www.econbiz.de/10012520326
Saved in:
6
Effect of cognitive engagement on the development of brand love in a hotel context
Shin, Minjung
;
Back, Ki-Joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 328-350
Persistent link: https://www.econbiz.de/10012201358
Saved in:
7
Enhancing employee innovation through customer engagement : the role of customer interactivity, employee affect, and motivations
Xu, Feng Zeng
;
Wang, Ying
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 351-376
Persistent link: https://www.econbiz.de/10012201367
Saved in:
8
Exploring how employee sense of brand community affects their attitudes and behavior
Xiong, Lina
;
King, Ceridwyn
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
4
,
pp. 567-596
Persistent link: https://www.econbiz.de/10012212578
Saved in:
9
Cross-cultural validation of the nostalgia scale for sport tourism (NSST) : a multilevel approach
Cho, Heetae
;
Joo, Dongoh
;
Woosnam, Kyle Maurice
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
4
,
pp. 624-643
Persistent link: https://www.econbiz.de/10012212585
Saved in:
10
The effects of experienced customer incivility on employees' behavior toward customers and coworkers
Kim, Haemi
;
Qu, Hailin
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10011997136
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