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subject:"Consumer behaviour"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Tang, Liang"
~subject:"Social web"
~subject:"trust"
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Consumer behaviour
Social web
trust
Konsumentenverhalten
3
Beziehungsmarketing
2
Brand management
2
Confidence
2
Markenführung
2
Relationship marketing
2
Social Web
2
Vertrauen
2
Viral marketing
2
Virales Marketing
2
social media
2
Attachment
1
Beschwerdemanagement
1
Brand
1
Brand image
1
Complaint management
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Gerechtigkeit
1
Hotel industry
1
Hotellerie
1
Internet marketing
1
Justice
1
Kundenzufriedenheit
1
Markenartikel
1
Markenimage
1
Online-Marketing
1
Perception
1
Service quality
1
Social capital
1
Social network
1
Soziales Netzwerk
1
Sozialkapital
1
Wahrnehmung
1
brand knowledge
1
brand trust
1
e-WOM
1
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Tang, Liang
Han, Heesup
7
Ramkissoon, Haywantee
6
Mattila, Anna S.
5
Prayag, Girish
5
Baloglu, Seyhmus
4
Cobanoglu, Cihan
4
Lee, Seonjeong
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Tanford, Sarah
4
Assaker, Guy
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Gursoy, Dogan
3
Hanks, Lydia
3
Jin, Naehyun Paul
3
Lehto, Xinran Y.
3
Liu, Chih-Hsing
3
Miao, Li
3
Nunkoo, Robin
3
Raab, Carola
3
Zhang, Lu
3
Akhtar, Nadeem
2
Ali, Faizan
2
Amin, Muslim
2
Bai, Billy
2
Behnke, Carl
2
Beldona, Srikanth
2
Chen, Chih-chien
2
Chen, Hsiangting Shatina
2
DiPietro, Robin B.
2
Erdem, Mehmet
2
Fan, Alei
2
Goh, Ben
2
Guéguen, Nicolas
2
Horng, Jeou-Shyan
2
Hsu, Hsuan
2
Hung, Kam
2
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Journal of hospitality marketing & management
International journal of hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of travel and tourism marketing
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Electronic markets : the international journal on networked business
1
International journal of contemporary hospitality management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
3
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1
Does social capital matter on social media? : an examination into negative e-WOM toward competing brands
Jun, Jinhyun
;
Kim, Jaewook
;
Tang, Liang
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 378-394
Persistent link: https://www.econbiz.de/10011707123
Saved in:
2
An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Sumarjan, Norzuwana
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
Saved in:
3
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
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